PLEASE BE ADVISED CHRISTMAS CUT-OFF WILL BE FRIDAY 12th NOVEMBER 2021 AT 5PM SO PLEASE HURRY GET YOUR ORDERS IN !
Louvre Widths 89mm only. Louvre Shape Elliptical Only. Maximum Panel Height 2600mm
Midrail required 1 midrail required for heights greater than 1500mm
2 midrails required for heights greater than 2100mm
Hinged Panel Maximum Width 900mm
Window orders with two or more panels will come standard with ( D-Mould )
- You must indicate which panel will require the D-Mould
- L-DR shows the righthand panel to have the D-Mould
- LD-R shows the left panel to have the D-Mould
- As seen in picture below
Minimum top & bottom rails for panels up to 700mm wide is 76mm
Minimum top & bottom rails for panels greater than 900mm is 90mm
U Channel Maximum Panel Width 900mm
Tilt Rod Optons Hidden Only
Louvre Thickness 11mm
Stille Profile Beaded. Stile Width 50mm. Stile Thickness 27mm. Rail Thickness 19mm
Small L Frame (Beaded) Medium L Frame (beaded) Z Frame
T-Post 90deg Corner Post 45deg Corner Post
Light Block U Channel
Recess Mount; Factory will deduct 3mm width and 4mm height.
Face Mount; No deductons will be taken.
Tilt Rod Type Only hidden tilt rod option available. Will be fitted to the rear of the panel on the hinge side unless specified otherwise.
Shutter panels can have split tilt mechanisms split into 2 or 3 sections without need for a midrail. Measurements from the bottom of the panels are required.
Tilt rods will automatically be split at approximately 1000mm. Louvres Only 89mm elliptical shape available. These are available in the solid PVC with an Aluminium Core.
To assist with measuring the following information shows the minimum reveal clearance required by louver. 89mm – 66mm clearance
Hinging Details The factory default matches are as follows: White, Alpine White & Ivory Off White: Vanilla Silver & Stainless Steel hinges are available on request
All products supplied are of a customised nature. For this reason we cannot accept returns, issue refunds, or recognise change of mind for any reason outside those specific circumstances disclosed in our warranty policy, once production has started.
We reserve the right to waive or alter their policies and to decide the terms of adherence required on a case by case basis.
Inspections & Repairs
Please carefully inspect all cartons & packages upon arrival and report any damages immediately. Photographic evidence must be supplied at the time of re-order for any items received damaged or defective goods (these must clearly show any issues). If defects are evident on multiple panels then a minimum of one photo per panel must be supplied. All re-orders must be supplied in writing. We will not be responsible for any goods returned & damaged due to poor packaging.
We offer a 10 year warranty from the date of purchase.
The warranty does not include the following:
ï‚· Shutters ordered outside our recommended specifications
ï‚· Defects caused by misuse or abuse
ï‚· Any alterations made to the product not carried out by TWC
ï‚· Nominal wear & tear ï‚· Incorrect installation ï‚· Out of square windows
ï‚· Any maintenance and care not in accordance with recommended instructions
ï‚· Any damaged items received & not reported with 21 days of delivery. We reserve the right to repair any panels or parts where possible, this decision is made on a case by case basis & a new panel will not automatically be supplied if repairable. We will not be responsible for any further or subsequent loss or damage e.g. installation. It is not acceptable for any defect to be visible with the naked eye at a distance up to 1.5 metres in natural light It is acceptable if any defect is not visible with the naked eye at a distance above 1.5 metres in natural light